A calendar year ago, India went into the shock of the decade as Prime Minister Narendra Modi announced demonetization of five hundred and 1000 rupees notes. The occasion marked the nation’s swift entry into the electronic financial state. Indians started to undertake tools these as electronic wallets to applications in a very shorter frame of time.
Nonetheless, when every single big facet of the lifestyle was hindered and afflicted by the demonetization, one corporation that presented relief to its consumers and customers was Sodexo with its electronic answers. In truth, Sodexo, a renowned personnel rewards company, started their electronic journey couple years before the demonetization, enabling them to be in a ideal place to serve their person foundation through the disaster of demonetization.
“With technological know-how and electronic adoption, we have two goals. At one level we want to enable the HR teams strengthen the top quality of life of their staff members. Next, we want to simplify their life, make it as basic as probable,” claimed Suvodeep Das, direct Promoting, Product development, at Sodexo India.
It wasn’t all quick for Sodexo, regarded for its iconic paper voucher, to make this electronic leap, as they faced quite a few substantial and compact troubles.
“When Sodexo determined to go electronic, we essential to create electronic acceptance in every single outlet the vouchers ended up acknowledged. It took a whole lot of time, exertion and funds- infrastructure development, but Sodexo preferred to do it correct, by developing our very own proprietary network, and now our network is the greatest in the place in phrases of arrive at in tier 3 and 4 cities, ” Suvodeep Das stated.
“The greatest challenge was two years again when Sodexo started setting up our network. This is a calendar year before demonetization. Pretty much 5000 retailers had by no means seen nearly anything electronic. Sodexo had to educate them- what is a card machine? What is an EDC terminal? How do you swipe? How do you consider a print out? How do you do a transaction? How do you do a batch settlement? It was a big challenge,” additional Das.
As of today, the corporation has forty,000 plus points of acceptance across 1,five hundred metropolitan areas in India and also a cellular app that can be employed for transactions. Sodexo at this time has 3 million day-to-day consumers with a considerable portion of them resorting to their electronic tools these as the cellular app connected to both the meal go playing cards.
Nonetheless, Sodexo is in a course of action of continual innovation of its electronic answers. 1 of the electronic answers Sodexo has developed not too long ago is “Tap & Shell out.” Rather of the ordinary paper vouchers and RF-ID playing cards, Sodexo is seeking out NFC- enabled playing cards.
Presently, Sodexo is incorporating this NFC centered technological know-how into the existing cafeteria go they give. At various cafeterias across IT Parks, they are changing chip-centered playing cards with NFC playing cards.
On the other hand, Sodexo is already working to reducing paper voucher, cafeteria playing cards and meal passes by integrating the personnel rewards into their existing corporation ID playing cards for staff members. According to Das, “a lot of corporations have the ID playing cards that they use for punching in, examining out etc. and the card can be employed as their cafeteria go as very well. Thus the personnel will not have to have two playing cards.” Sodexo is at this time functioning a Company ID-Based mostly Option as a pilot system with a client centered in Bangalore.
According to Sodexo, the greatest target of simplifying the course of action of an personnel accessing their advantage is about conserving time and fostering productivity. And that is specifically where Sodexo’s food order app comes into play.
“You have the menu on the app, you order by the app and fork out by the Sodexo Meal or Cafeteria Card. The order goes to the merchant, and once the order is prepared, the merchant presses a button offering you a notification that your order is prepared, Suvodeep Das stated it’s working. As a final result, hundreds of working several hours can be saved in a agency which is now squandered standing in a cafeteria queue.
According to Das, Sodexo is going to play a even larger part in the long run of Electronic India, as far more and far more tools are getting developed globally. And it is a just a make any difference of situations they convey the correct types to Indian consumers.