[Resolved] Samsung Smart TV – Remote Pointer Not Responding
My Samsung Good Television set not too long ago commenced behaving surprisingly, I can adjust the channels, raise/lessen volume, accessibility Television set menu and adjust settings, no concern at all. The challenge commences whenever I start out the Samsung Good Hub application!
If I open the browser on Television set, the pointer moves a minimal bit and stops responding for several seconds. Again it moves a minimal bit and then stops, actually irritating. Identical with YouTube application, the pointer is totally unresponsive but I can use the arrow keys to control the movie or to variety making use of the on-monitor keyboard.
I did a whole lot of research, a lot of questioned to go shut to the Television set and work the distant, some suggested to eliminate the batteries, then whilst keeping the power button, change the battery by pressing and keeping the power button, but none labored for me. Also I tried using turning the power off for several minutes, then flip it on, also did manufacturing unit reset, practically nothing labored.
I examine somewhere(in CNET discussion board) it is a components/firmware concern which Samsung could not take care of until now but in my circumstance it was operating before with no concern at all, even there ended up no application updates not too long ago, so certainly it is not an current components/application concern. Some people documented, their concern obtained set when they linked the Television set to world-wide-web by way of Ethernet, boasting the bandwidth made use of by the distant is conflicting with the wifi and so on, nevertheless the problem in my head was, how this was operating before?
Ultimately I made a decision to contact Samsung consumer assist, just before dialing, my spouse suggested placing new batteries in the distant, I taken out the Korea produced “Rocket” batteries and put model new Energizer batteries, you will not likely imagine, the distant commenced operating as before!!!
So, it was all because of weak batteries, the pointer was not responding. Some people documented the distant responds when the move shut to the Television set, this confirms weak sign from the distant thanks to weak batteries. Not confident how it labored for several when they linked their Television set immediately by way of Ethernet, could be they ended up operating the distant incredibly shut to the Television set whilst testing. In any case, if you are experiencing equivalent concern, initially change your distant batteries with new higher power batteries and check if it is operating, if not contact the consumer assist.